Natalia Serna Grajales is the VP of Customer Relations at Tuya S. A. , with 15 years of experience in strategy, innovation, and sustainability. She has led Tuyas strategic planning, agile transformation, and financial inclusion efforts. She holds a Masters degree from Universidad EAFIT and has completed executive programs at MIT and Wharton.
She is driven by a purpose to inspire and transform companies and individuals through passion, energy, and discipline. Natalia is a firm believer in continuous learning as a foundation for changing realities and is committed to contributing to building a more educated Colombia.
Her personal mission is to be a superpower that motivates, inspires, and positively transforms the people and companies she touches.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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