Natalie Schimmelbusch, PMP

Enthusiast
DISC Type : i

Manager, Services at Lumin Digital

Washington DC-Baltimore Area, United States

Overview

Natalie Schimmelbusch is a strategic Services Manager at Lumin Digital with deep experience leading digital implementations for financial institutions. A certified PMP with an M. S. in Management of Information Systems, she drives results through strong execution, thoughtful leadership, and building high-performing teams.

Her professional passion is centered on continuous improvement, focusing on growing impact through people, systems, and strategic alignment. She follows developments at companies like Thales and her former employer, Fiserv.

She is known for her ability to navigate complexity with clarity and build scalable processes that raise the bar.

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Digital Implementations
Leads complex digital implementation projects for financial institutions, ensuring the work delivers lasting value for clients.
Team Leadership
A people-focused manager known for developing high-performing teams and fostering a culture of cross-functional collaboration.
Process Improvement
Passionate about building scalable processes and driving continuous improvement to enhance business impact and efficiency.

Media Appearances

Natalie has no verified media appearances

Work History

3-2023
Manager, Services at Lumin Digital
12-2020 - 3-2023
Senior Project Manager at Lumin Digital
7-2017 - 12-2020
Advisory Project Manager at Fiserv
6-2014 - 7-2017
Project Manager at Fiserv
2-2011 - 5-2014
Team Lead, Senior Systems Engineer, and Program Analyst at QinetiQ North America

Education

2001 - 2005
B.S. from Penn State University
2014 - 2017
M.S. in Management of Information Systems from Bellevue University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Washington DC-Baltimore Area, United States Job Level : Middle Designation : Manager, Services at Lumin Digital
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Insights For Selling To Natalie

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natalie is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Natalie

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Natalie move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Natalie take some risk or not?

  • They can take some low-probability risks if needed.

You And Natalie

Personality Compatibility


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