Natasha Daniel

Evaluator
DISC Type : sdc

Associate Technical Support Engineer | Oracle India at Oracle

Hyderabad, Telangana, India

Overview

Natasha Daniel is an Associate Technical Support Engineer at Oracle, focused on delivering exceptional technical solutions and customer service. A graduate of Osmania University, she has a background in coordinating with cross-functional teams and previously worked as a Technical Support Specialist at Tech Mahindra.

She is passionate about continuous learning and professional development, actively seeking opportunities to expand her skillset.

Natasha recently earned both the Oracle Cloud Infrastructure (OCI) and Google Ads Display certifications, showcasing her diverse technical interests.

Personality Overview

Quality Focused

Thorough Evaluator

Fast But Analytical

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Oracle Cloud
Recently earned the Oracle Cloud Infrastructure (OCI) Foundation Associate Certification, demonstrating a core focus on understanding Oracle's cloud services and architecture.
Technical Support
Her entire career is centered on technical support roles at major tech companies like Oracle and Tech Mahindra, focusing on troubleshooting and client resolution.
Customer Satisfaction
Her professional summary highlights a commitment to maintaining high levels of customer satisfaction and fostering positive relationships with clients.

Media Appearances

Natasha has no verified media appearances

Work History

9-2023 - 8-2025
Associate Technical Support Engineer | Oracle India at Oracle
9-2021 - 6-2023
Technical Support Specialist at Tech Mahindra

Education

2018 - 2021
Bachelor of Business Administration - BBA in human resource management amd services from Osmania University

More Information

Social Presence :

Prographics :

Exp : 3 Location : Hyderabad, Telangana, India Job Level : N/A Designation : Associate Technical Support Engineer | Oracle India at Oracle
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Insights For Selling To Natasha

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natasha is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Natasha

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Natasha move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Natasha take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Natasha

Personality Compatibility


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