Natasha Leonel

Observer
DISC Type : ci

Coordenador de operações at Procter & Gamble

São Paulo, São Paulo, Brazil

Overview

Natasha is a Customer Service Operation Coordinator at Procter & Gamble with extensive experience in logistics and commercial areas at major companies like GPA and Itaú Unibanco. She is an expert in client portfolio management, strategic negotiations, and operational efficiency, holding a post-graduate degree in Strategic Business Management.

Alongside her corporate career, Natasha is finalizing a degree in Psychology, demonstrating a deep interest in understanding human behavior. This pursuit highlights her dedication to blending analytical business skills with a nuanced, people-centric approach in her professional life.

She uniquely combines a robust career in business logistics and finance with an academic specialization in psychology.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Customer Operations
Manages customer service operations at P&G, overseeing order fulfillment, lead time, and delivery scheduling for large retail networks and distributors.
Psychology in Business
Currently completing a degree in Psychology, indicating a strong interest in applying behavioral insights to customer relations and team management.
Strategic Negotiation
Her background includes roles focused on strategic sales, prospecting, and negotiation with clients and suppliers at both Itaú and GPA.

Media Appearances

Natasha has no verified media appearances

Work History

10-2025
Coordenador de operações at Procter & Gamble
8-2021 - 10-2025
Customer Service Operation Senior at Procter & Gamble
10-2018 - 7-2021
Gerente de relacionamento at Itaú Unibanco
1-2017 - 10-2018
Analista Comercial de Transportes at GPA
6-2014 - 1-2017
Analista de Planejamento de Logística Reversa at GPA

Education

2014 - 2015
Pós graduação from INPG Business School
2021 - 2025
Bacharelado from Universidade Anhanguera São Paulo

More Information

Social Presence :

Prographics :

Exp : 13 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Coordenador de operações at Procter & Gamble
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Insights For Selling To Natasha

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natasha is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Natasha

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Natasha move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Natasha take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Natasha

Personality Compatibility


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