Stephanie Di Felice Reis Costa in

Stephanie Di Felice Reis Costa

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Global Consumer Relations at Procter & Gamble
📍 Santo André, São Paulo, Brazil

Com mais de uma década na Procter & Gamble, Stephanie atua como Coordenadora de Garantia de Qualidade de Mercado para a América Latina. Ela lidera o atendimento ao cliente e a qualidade em três países, com base em sua experiência em desenvolvimento de produtos, auditoria de fornecedores e operações de atendimento ao consumidor.

Seu papel combina exclusivamente a gestão da garantia de qualidade com as relações globais com o consumidor para grandes marcas em diversos mercados.

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Experience
6 Years
Current Role
Global Consumer Relations
Location
Santo André, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Stephanie cares about

Latin American Markets
Sua função envolve a supervisão da qualidade do mercado e do atendimento ao cliente no Brasil, Argentina e Chile, demonstrando profundo conhecimento do cenário consumidor da região.
Consumer Relations
Ela gerencia a prestação de serviços ao cliente para grandes marcas da P&G, como Ariel, Downy e Old Spice, com foco na satisfação e no feedback do consumidor.
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Career

Work history

7-2024
Global Consumer Relations
Procter & Gamble
8-2022 - 6-2024
Market QA Leader
Procter & Gamble
11-2018 - 7-2022
Customer Service Operation
Procter & Gamble
In the press

Media appearances

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Education
2012 - 2016
Bachelor
USCS - Universidade Municipal de São Caetano do Sul
2008 - 2010
Technical
Colégio Pentágono
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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