Nathalie Samaha Martin in

Nathalie Samaha Martin

Critic · DISC type C
Customer Success Manager at AFP
📍 Nicosia, Cyprus

Nathalie is a trilingual Customer Success Manager and AI trainer at AFP with over 26 years of experience. Her career has evolved from journalism to data-driven customer success, focusing on integrating technology and AI solutions for newsrooms. She holds a Masters degree in Translation from Saint Joseph University of Beirut.

Outside of her core role, Nathalie is passionate about continuous learning, recently earning several certifications in data analytics and AI. She emphasizes the importance of empathy in her professional interactions, seeing it as a critical component of understanding and addressing client needs, especially in the context of technological adoption.

She is currently pursuing an AIGP certification to deepen her expertise in AI ethics and governance, aiming to foster responsible AI adoption.

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Experience
27 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Nicosia, Cyprus
Personality Overview

How Nathalie shows up

Information Seeker
Objective Thinker
Negotiator

They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data. They like to take decisions independently and do not seek others' support often.

Priorities

Topics Nathalie cares about

AI in Newsrooms
As a tech evangelist and AI trainer at AFP, she is focused on helping clients effectively integrate AI technology and enhance AI literacy in media environments.
AI Ethics
Her current pursuit of the AIGP certification highlights a strong interest in the responsible and sustainable governance of artificial intelligence.
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Career

Work history

10-2018
Customer Success Manager
AFP
8-1998
Journalist
AFP
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1994
Master's degree in translation - Arabic
Saint Joseph University of Beirut
1994
Bachelor's degree
Saint Joseph University of Beirut
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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