Nathan Gaona is the Head of Customer Service for LATAM at Straumann Group, a senior executive specializing in the HealthCare and MedTech sectors. He focuses on digital transformation and enhancing customer experiences across the region. He holds a degree from the Universidad Nacional Autónoma de México.
While specific personal hobbies are not publicly detailed, his education at UNAM suggests a potential connection to its strong university culture and athletics. His professional interests include major players in the medical technology space, such as GE HealthCare.
He has built a distinct expertise in leading regional transformation and automation projects specifically for the Latin American market.
Nathan Gaona
Head of customer service LATAM at Straumann Group
Miguel Hidalgo, Mexico City, Mexico
Overview
Topics They Care About
CX Transformation
Leads customer service for LATAM, focusing on digital transformation and creating impactful customer experiences in the MedTech industry.
Regional LATAM Management
Expertise in managing and executing complex, region-wide projects across Latin America to drive business impact and process innovation.
HealthTech Automation
Focuses on process innovation and automation within the healthcare and medical technology sectors to improve service delivery.
Media Appearances
Nathan has no verified media appearances
Work History
2-2020
Head of customer service LATAM at Straumann Group
3-2013
Senior Customer Service Manager at Scotiabank
Education
2011 - 2017
Licenciatura from Universidad Nacional Autónoma de México
More Information
Social Presence :
Prographics :
Exp : 12
Location : Miguel Hidalgo, Mexico City, Mexico
Job Level : Mid-senior
Designation : Head of customer service LATAM at Straumann Group
