Nathan Gersten

Observer
DISC Type : ci

Operations and Hospitality at Ridgewells Catering

Bethesda, Maryland, United States

Overview

Nathan Gersten is the Director of Operations at Ridgewells Catering, a high-end events company with a history of serving at 17 Presidential Inaugurations. A graduate of Boston Colleges Carroll School of Management, he has a background in luxury hospitality, including asset management for a $200m+ hotel portfolio, and directs major events like the U. S. Open.

He serves in a key leadership role at his familys business, where his mother is the CEO. He is also a board member for The George Washington University Alliance for a Sustainable Future, indicating a personal commitment to sustainability initiatives outside of his primary professional responsibilities.

Unique Fact: Nathan works at the 96-year-old family-owned Ridgewells Catering, where he is the Director of Operations and his mother, Susan Lacz, is the CEO.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Major Event Logistics
Manages catering and hospitality for prestigious, large-scale events including the 2023, 2024, and 2025 U. S. Open golf championships.
Family Business Dynamics
As Director of Operations, he works directly with his mother, who is the CEO of the long-standing family-owned catering company.
Luxury Hospitality
His background includes asset management for a portfolio of luxury hotels frequently featured in high-end publications like Condé Nast and Vogue.

Media Appearances

TEAM - Ridgewells Catering. Featured in Ridgewells Catering website

See Now

Work History

9-2023
Operations and Hospitality at Ridgewells Catering
10-2022
Major Events at Ridgewells Catering
11-2025
Board Member at The George Washington University Alliance for a Sustainable Future
9-2023
LP at Common Thread Hotels
5-2022 - 10-2023
Operations and Hospitality at Common Thread Hotels

Education

2009 - 2013
Bachelor of Science - BS from Boston College Carroll School of Management
2005 - 2009
Education details unavailable from Georgetown Preparatory School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Bethesda, Maryland, United States Job Level : N/A Designation : Operations and Hospitality at Ridgewells Catering
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Insights For Selling To Nathan

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nathan is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Nathan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Nathan move?

  • They like to analyze well and then make their decisions.
  • Can Nathan take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Nathan

Personality Compatibility


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