Nayana is a Customer Success Manager at Keka HR, specializing in the SAAS B2B and HRMS sectors. A graduate of Cochin University of Science and Technology, she focuses on product adoption and aligning customer goals with scalable solutions. She is known for her creative, entrepreneurial, and adaptive approach to challenges.
Described as the Creative by colleagues, Nayana is a lifelong learner who thrives on developing new ideas to foster client loyalty. She is a member of Women of Customer Success and is passionate about building genuine, in-person connections that transcend digital interactions, as shown during a recent work trip to Dubai.
An interesting fact is that she co-authored a published study on academic stress management in college students.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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