Nayana E R
Critic · DISC type CNayana is a Customer Success Manager at Keka HR, specializing in the SAAS B2B and HRMS sectors. A graduate of Cochin University of Science and Technology, she focuses on product adoption and aligning customer goals with scalable solutions. She is known for her creative, entrepreneurial, and adaptive approach to challenges.
Described as the Creative by colleagues, Nayana is a lifelong learner who thrives on developing new ideas to foster client loyalty. She is a member of Women of Customer Success and is passionate about building genuine, in-person connections that transcend digital interactions, as shown during a recent work trip to Dubai.
An interesting fact is that she co-authored a published study on academic stress management in college students.
Read the full overview →How Nayana shows up
They prefer to do logical analysis and value evidence over emotions. It is very likely that they will negotiate pricing or other important terms. They enjoy working alone and do not rely on others very often.
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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