Nayla Donati

Inquirer
DISC Type : dc

Capability Area Lead at ANZ

Greater Melbourne Area, Australia

Overview

Nayla is a senior technology leader at ANZ specializing in digital security and customer identity platforms. An alumna of the University of Melbourne, she has a proven track record of simplifying technology, accelerating delivery, and leading teams through major tech transformations.

She is passionate about fostering positive work environments and developing people. Nayla has participated in Chief Executive Womens (CEW) leadership programs, focusing on compassionate leadership and the importance of advocacy for herself and others in the workplace.

Nayla spoke at New Relics FutureStack conference about ANZs tech transformation journey in internet banking.

Personality Overview

Demanding

Hard To Convince

Upfront

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Digital Security
Her current role involves leading the technology for ANZ's Customer Identity and Customer Services platforms, focusing on resilience, stability, and security.
Tech Transformation
She has driven and spoken about ANZ's journey of transforming monolithic applications into modern, agile, and service-oriented architectures.
DevOps & SRE
Has experience as a Product Owner for a DevOps squad and actively recruits for Site Reliability Engineering (SRE) roles to build this capability at ANZ.

Media Appearances

Nayla has no verified media appearances

Work History

1-2023
Capability Area Lead at ANZ
6-2020 - 1-2023
Engineer - Chapter Lead (Customer Authentication / Digital Securit) at ANZ
4-2018 - 6-2020
Release Lead - Chapter Lead (Customer Self Service - Internet Banking/ATMs) at ANZ
11-2011 - 10-2013
Business Systems Manager - Implementation (CACHE/Orion) at ANZ
8-2009 - 11-2011
Business Implementation Manager (CACHE/Orion) at ANZ

Education

2004 - 2007
Master of Applied Commerce (Business Analysis & Systems) from University of Melbourne
1999 - 2002
Bachelor of Software Engineering (Honours) from University of Melbourne

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Capability Area Lead at ANZ
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Insights For Selling To Nayla

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nayla is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Nayla

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Nayla move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Nayla take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Nayla

Personality Compatibility


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