Neal Guthrie in

Neal Guthrie

Commander · DISC type D
Vice President of Aftersales at BMW of North America, LLC
📍 Woodcliff Lake, New Jersey, United States

Neal Guthrie is the Vice President of Aftersales for BMW of North America, leveraging 17 years of experience in vehicle validation and quality management. He is a strategic leader focused on process efficiency and team collaboration, holding a Bachelor of Engineering from North Carolina State University and a certification as a Gallup-Certified Strengths Coach.

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Experience
26 Years
Current Role
Vice President of Aftersales
Job Level
Senior
Location
Woodcliff Lake, New Jersey, United States
Personality Overview

How Neal shows up

Risk-Taker
Very Quick
Candid & Clear

They are very proud of what they do. They are not focused on building rapport and relationships. They respond better to strong and respectful interactions.

Priorities

Topics Neal cares about

Aftersales Strategy
Leads all aftersales operations for BMW and MINI's U. S. dealer networks, frequently speaking at events like the National Aftersales Conference on the future of the industry.
Customer Experience
Drives initiatives focused on building lasting customer loyalty and delivering exceptional service, which earned him a BMW Group Quality Award for Customer Care in 2016.
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Career

Work history

10-2023
Vice President of Aftersales
BMW of North America, LLC
11-2018 - 10-2023
National Director, Technical Service
BMW of North America, LLC
7-2014 - 11-2018
Quality Director-BMW Plant Spartanburg / Department Manager - Quality Management and Systems
BMW Manufacturing Co., LLC
11-2012 - 6-2014
Section Manager, Quality Management
BMW Manufacturing Co., LLC
9-2008 - 11-2012
Section Manager Total Vehicle Validation
BMW Manufacturing Co., LLC
In the press

Media appearances

BMW of North America Announces New Executive Appointment. Featured in BMW Group Press
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BMW of North America Announces New Executive Appointment. Featured in BMW Group PressClub (USA)
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Education
1994 - 1999
Bachelor of Engineering (B.E.)
North Carolina State University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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