Neel Arora

Initiator
DISC Type : Di

Global Head of eCommerce @Nestle at Nestlé

Barcelona, Catalonia, Spain

Overview

Neel Arora is the Global Head of eCommerce at Nestlé, leveraging over 20 years of FMCG experience from roles at PepsiCo and Amazon. Described as possessing exceptional eCommerce knowledge and commercial skills, he drives enterprise transformation and holds a Bachelor of Engineering from the University of Warwick.

He introduced AGILE working methodologies and Scrum to Nestlé UK, demonstrating a passion for fostering agility within large organizations.

Personality Overview

Friendly Challenger

Impact-Oriented

Confident

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

eCommerce Transformation
He has a proven track record of turning around business performance and delivering double-digit growth in eCommerce channels for Nestlé.
AI in Retail
A frequent public speaker on how AI is actively reshaping the way consumers discover, evaluate, and purchase products.
Future of Shopping
Passionate about imagining the future of digital commerce, including concepts like personalized AI shopping agents.

Media Appearances

190. Neel Arora, Global Head of eCommerce at Nestlé – Podcast Interview. Featured in YouTube

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Global eCommerce Models with Nestlé's Neel Arora. Featured in CPG Guys

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190. Neel Arora, Global Head of eCommerce at Nestlé. Featured in FMCG Guys Podcast

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Work History

8-2021
Global Head of eCommerce @Nestle at Nestlé
1-2018 - 8-2021
eCommerce Director Nestle Purina (EMENA Region) at Nestlé
8-2015 - 12-2017
UK Head of eCommerce Nestle Purina at Nestlé
9-2013 - 3-2015
Senior Vendor Manager - Beauty at Amazon.co.uk
3-2011 - 8-2013
Customer Business Manager at PepsiCo

Education

1997 - 2000
BEng (Hons) from University of Warwick
1990 - 1997
Education details unavailable from Haydon Secondary School

More Information

Social Presence :

Prographics :

Exp : 24 Location : Barcelona, Catalonia, Spain Job Level : Mid-senior Designation : Global Head of eCommerce @Nestle at Nestlé
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Insights For Selling To Neel

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Look like someone who is on top of their game
  • Clearly address the competitive aspects

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neel is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Neel

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Neel move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Neel take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Neel

Personality Compatibility


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