Neha U.

Critic
DISC Type : C

System CDI Director at Sutter Health

United States

Overview

Neha is a passionate health system quality and revenue-cycle leader at Sutter Health, where she directs the Clinical Documentation Integrity (CDI) strategy across 22 hospitals. She focuses on implementing people-first strategies and digital innovation to enhance patient care and financial outcomes, holding a Masters degree from Florida International University.

Based on her social media activity, Neha appears to be a dog lover, sharing posts that show her affection for animals.

She is an active member of the Healthcare Financial Management Association (HFMA) and has shared verified achievements from the organization.

Personality Overview

Negotiator

Precise

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They like to do things independently and don’t look for support from others. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

CDI Strategy
Directs system-wide CDI strategy at Sutter Health, aligning documentation and coding with financial, operational, and value-based care priorities to deliver measurable results.
Healthcare Finance
Actively participates in the Healthcare Financial Management Association (HFMA), attending conferences and sharing achievements, indicating a focus on financial stewardship in healthcare.
Physician Engagement
Previously managed and developed peer-to-peer education programs for physicians, showing a commitment to collaborative improvement in clinical documentation.

Media Appearances

Neha has no verified media appearances

Work History

12-2021
System CDI Director at Sutter Health
7-2021 - 12-2021
SH Bay Area Interim Director, CDI Operations at Sutter Health
6-2019 - 12-2021
SH Valley Area Director, CDI Operations at Sutter Health
12-2013 - 2-2017
Corporate Manager, Physician Education and Engagement at Prime Healthcare Services
6-2013 - 11-2013
Clinical Documentation Specialist at Prime Healthcare Services

Education

2010 - 2012
Master's Degree from Florida International University
Bachelor's Degree from Western Governors University

More Information

Social Presence :

Prographics :

Exp : 11 Location : United States Job Level : Mid-senior Designation : System CDI Director at Sutter Health
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Insights For Selling To Neha

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Be ready to answer many clarity-seeking questions and requests for information
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neha is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Neha

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Neha move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Neha take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Neha

Personality Compatibility


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