Neil Chernoff

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DISC Type : isc

Chief Planning and Strategy Officer at British Airways

United Kingdom

Overview

Neil Chernoff is the Chief Planning and Strategy Officer at British Airways, where he leverages extensive experience from various roles within the IAG Group since 2012. He holds an MBA from Kellogg and a BSE from The Wharton School. Colleagues describe him as bright, responsible, and committed, highlighting his expertise in network planning and strategic alliances.

Neil considers airline network planning his dream job, having transitioned into the industry after starting his career in investment banking and private equity.

Personality Overview

Requires Proof

Friendly But Slow

ROI Driven

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Airline Network Strategy
He frequently discusses optimizing BA's network, the strategic importance of a potential third runway at Heathrow, and expanding the airline's global route map.
Strategic Alliances
His role involves leading the airline's joint business agreements and partnerships, including major alliances with American Airlines and Qatar Airways to extend global reach.
US Market Growth
Has publicly stated that the United States remains a priority market for British Airways, overseeing significant increases in flight frequencies to multiple US cities.

Media Appearances

Neil Chernoff – Chief Planning and Strategy Officer. Featured in British Airways Media Centre

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Neil Chernoff, British Airways' Chief Planning and Strategy Officer – Image. Featured in British Airways Media Centre

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British Airways strategy officer: We've embedded adaptability into our planning process. Featured in Centre for Aviation

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Work History

4-2019
Chief Planning and Strategy Officer at British Airways
7-2014 - 4-2019
Senior Vice President, Network Planning and Alliances at Iberia Airlines
8-2013 - 6-2014
Vice President, Network Planning and Scheduling at Iberia Airlines
3-2012 - 8-2013
Senior Manager, Group Strategy and Development at International Airlines Group (IAG)
7-2008 - 3-2012
Director, Strategy and Operations at AAR Corp

Education

2001 - 2003
MBA from Northwestern University - Kellogg School of Management
1991 - 1995
BSE from The Wharton School

More Information

Social Presence :

Prographics :

Exp : 19 Location : United Kingdom Job Level : Leadership Designation : Chief Planning and Strategy Officer at British Airways
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Insights For Selling To Neil

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neil is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Neil

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Neil move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Neil take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Neil

Personality Compatibility


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