Neil Luo

Observer
DISC Type : ci

COO at Amber Electric

Greater Melbourne Area, Australia

Overview

Neil Luo is the Chief Operating Officer at Amber Electric, drawing on senior leadership experience from tech giants like Airwallex and SEEK. He holds Engineering and Commerce degrees from the University of Melbourne and specializes in scaling companies, product strategy, and growth. Colleagues describe him as an exceptional, empathetic, and committed leader.

Neil is passionate about accelerating Australias transition to 100% renewable energy through his work. He focuses on building purpose-driven teams and fostering a strong, mission-oriented culture to tackle complex challenges in the energy sector. He is actively scaling his team to meet the companys rapid growth.

He is leading product development in cutting-edge areas like EVs and home batteries to create a more sustainable energy grid.

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Renewable Energy Tech
As COO of Amber Electric, he is at the forefront of using technology, including EVs and batteries, to help Australia move towards 100% renewable energy.
Scaling Product Teams
He is actively and publicly hiring for multiple senior product management roles, indicating a strong focus on building and scaling his product and technology teams.
Growth and Operations
His career history at Airwallex and current role as COO show a deep expertise in managing growth, operations, and strategy for fast-moving technology companies.

Media Appearances

Service update: A note from our Chief Operating Officer. Featured in Amber Electric Blog

See Now

Work History

8-2021
COO at Amber Electric
1-2021 - 8-2021
VP, Global Head of SME at Airwallex
8-2019 - 1-2021
Head of Growth at Airwallex
5-2018 - 8-2019
Head of Product Strategy at SEEK
5-2015 - 4-2018
Director of Technology & Data Science, Acquisition Marketing at Hotels.com

Education

2003 - 2007
Eng/Com from University of Melbourne
1997 - 2002
VCE from Melbourne Grammar School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : COO at Amber Electric
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Insights For Selling To Neil

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neil is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Neil

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Neil move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Neil take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Neil

Personality Compatibility


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