Neil Smith in

Neil Smith

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Director of Technology Delivery at Tottenham Hotspur Football Club
📍 London, England, United Kingdom

Neil is the Director of Technology Delivery at Tottenham Hotspur Football Club, where he leads enterprise-wide digital transformations. His extensive experience at LSEG honed his expertise in CRM, AI, data, and leading high-performing global teams. He holds a unique degree in Russian & Soviet Studies from the University of Portsmouth.

There is no publicly available information regarding Neils personal life or hobbies beyond his professional focus on technology and his current role within a major football organization.

A former colleague referred to him as a "rock star" for his critical leadership in a highly successful, large-scale Salesforce. com CRM transformation programme.

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Experience
22 Years
Current Role
Director of Technology Delivery
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Neil cares about

Technology Transformation
He has a proven track record of delivering customer-centric digital transformations leveraging enterprise systems like CRM, data analytics, and AI.
Global Team Leadership
Colleagues describe him as an inspirational and engaging leader who excels at building high-performing, collaborative global teams with a clear, shared purpose.
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Career

Work history

6-2025
Director of Technology Delivery
Tottenham Hotspur Football Club
10-2023 - 11-2024
Head of CRM, Digital & Marketing Technology
LSEG (London Stock Exchange Group)
7-2022 - 10-2023
Head of CRM Technology
LSEG (London Stock Exchange Group)
3-2021 - 7-2022
Director of CRM Technology
LSEG (London Stock Exchange Group)
6-2013 - 3-2021
Head of Group CRM
LSEG (London Stock Exchange Group)
In the press

Media appearances

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Education
1997 - 2001
Russian & Soviet Studies
University of Portsmouth
1990 - 1997
Education details unavailable
Oakham School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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