Nellie H.
Sharpshooter · DISC type CDNellie is a Customer Experience Quality Manager at Wave Utilities, focusing on CX strategy, leadership, and transformation. Described by colleagues as passionate and energetic, she has a history of building strong teams and has successfully increased company sales by 15% in 12 months by establishing new customer service networks.
She is passionate about professional development and upskilling, having completed courses on personal effectiveness and attention control. Nellie actively encourages others in her network to seek out new opportunities for growth and shows a keen interest in supporting her team and engaging with the community.
Unique fact: Nellie helped establish a bespoke European customer experience for a global brand from the ground up.
Read the full overview →How Nellie shows up
They like to stay in control of the negotiation or defining of the terms. They do not care very much about building rapport or relationships. They are less concerned about the product and more about its potential impact.
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Work history
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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