Nellie H.
Login to view DISC.Nellie is a Customer Experience Quality Manager at Wave Utilities, focusing on CX strategy, leadership, and transformation. Described by colleagues as passionate and energetic, she has a history of building strong teams and has successfully increased company sales by 15% in 12 months by establishing new customer service networks.
She is passionate about professional development and upskilling, having completed courses on personal effectiveness and attention control. Nellie actively encourages others in her network to seek out new opportunities for growth and shows a keen interest in supporting her team and engaging with the community.
Unique fact: Nellie helped establish a bespoke European customer experience for a global brand from the ground up.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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