Nhan Ho in

Nhan Ho

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Director of Information Technology - CRM System Support at Geisinger
📍 Austin, Texas, United States

Nhan Ho is the Director of Information Technology for CRM at Geisinger, specializing in complex, cross-functional data programs. He leverages Salesforce Health Cloud, Data Cloud, and Marketing Cloud to drive significant business value. A PMP and Scrum Master with a BS from The University of Texas at Austin, he is also a speaker on cloud innovation in healthcare.

There is no publicly available information about his personal life or hobbies. Based on his alma mater, he may follow University of Texas athletics.

He instituted his IT organizations first scrum-agile team framework, improving software development velocity by 87%.

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Experience
15 Years
Current Role
Director of Information Technology - CRM System Support
Job Level
Mid-senior
Location
Austin, Texas, United States
Personality Overview

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Decision Approach
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Priorities

Topics Nhan cares about

CRM in Healthcare
Leads CRM system support at Geisinger and has spoken publicly about using Salesforce Health Cloud to enhance customer experiences and drive value.
Agile Methodologies
Holds certifications in Scrum and successfully implemented a scrum-agile framework that significantly improved team velocity in a previous role.
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Career

Work history

11-2025
Director of Information Technology - CRM System Support
Geisinger
9-2022 - 11-2025
Associate Director of Information Technology - CRM System Support (COE)
Geisinger
3-2021 - 9-2022
Access Improvement Consultant Sr
Geisinger
1-2014 - 3-2021
Industry Consulting Manager
NTT DATA Services
2-2012 - 1-2014
Business Systems Analyst
Dell Services
In the press

Media appearances

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Education
2007 - 2011
BS
The University of Texas at Austin - College of Natural Sciences
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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