Nicola Ferro in

Nicola Ferro

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Global Head of E-commerce & Omnichannel technologies at Valentino
📍 Martellago, Veneto, Italy

Nicola is the Global Head of E-commerce & Omnichannel Technologies at Valentino, with over 25 years of experience in digital innovation and customer-centric strategies for luxury brands. A graduate of Università Cà Foscari and a Certified ScrumMaster®, colleagues describe him as extremely loyal and a source of new ideas.

He co-authored the book "E-commerce B2B - Le opportunità, gli strumenti e i casi di successo del B2B e B2Retail. "

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Current Role
Global Head of E-commerce & Omnichannel technologies
Location
Martellago, Veneto, Italy
Personality Overview

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Decision Approach
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Priorities

Topics Nicola cares about

Omnichannel Strategy
He is responsible for leading Valentino's global omnichannel strategy, with a focus on integrating B2C and B2B channels to create seamless customer journeys.
Customer Experience
He frequently participates in leadership events on the future of customer experience and champions a "person centricity approach" in all digital projects.
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Career

Work history

11-2021
Global Head of E-commerce & Omnichannel technologies
Valentino
4-2021
Digital Innovation & e-business Manager Advisor
VALENTINO Spa and other confidential luxury and retail brands
3-2021
Associate
Top 500 Digital MasterMinds
3-2019 - 4-2021
Global Digital Manager
Fitt S.p.A
1-2017 - 3-2019
Chief of Digital Marketing & CRM Technologies
OVS S.p.A.
In the press

Media appearances

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Education
1996 - 2002
Laurea quinquennale
Università Cà Foscari
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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