Nicole Campe in

Nicole Campe

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Customer Support Lead at Insurity
📍 Troy, Illinois, United States

A results-driven leader with over 3.5 years of experience in the SaaS industry, focusing on team management and technical expertise. She transitioned from the insurance field into technology, driven by her passion for the sector. Nicole studied Accounting and Business/Management at St. Louis Community College and holds a Zendesk Customer Service Professional Certificate.

Nicoles interests extend into the technology space, with a particular appreciation for major industry players like Microsoft and Sony. She is actively seeking new opportunities to apply her technical skills and grow her leadership experience within the tech world.

She recently completed a Zendesk professional certification to sharpen her customer service skills.

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Experience
15 Years
Current Role
Customer Support Lead
Job Level
Mid-senior
Location
Troy, Illinois, United States
Personality Overview

How Nicole shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nicole cares about

Leadership in Tech
Her professional summary explicitly states a desire to continue growing her leadership experience within the technology sector, building on her recent management roles.
Customer Support
Has extensive experience in customer-facing roles at Insurity and Bullhorn, recently earning a Zendesk Customer Service Professional Certificate to further her expertise.
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Career

Work history

3-2026
Customer Support Lead
Insurity
3-2025 - 2-2026
Senior Customer Support Representative
Insurity
12-2023 - 2-2025
Customer Support Representative
Insurity
4-2023 - 7-2023
Manager, Hypercare
Bullhorn
9-2021 - 4-2023
Hypercare Technical Consultant/Lead
Bullhorn
In the press

Media appearances

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Education
7-2012 - 5-2013
Accounting and Business/Management
St. Louis Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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