Nicole Carlson, PMP

Energizer
DISC Type : I

Operations Digital Excellence Leader - IT&P, Integrated Operations at DuPont

Greater Philadelphia, United States

Overview

Nicole Carlson is an Operations Digital Excellence Leader at DuPont, specializing in driving continuous improvement through Lean Six Sigma and PMP methodologies. A graduate of the United States Military Academy at West Point, she has extensive experience leading digital transformation projects, including implementations of Salesforce Service Cloud and SAP EWM.

Nicole applies her military leadership experience to motivate teams and ensure on-time delivery of complex projects. She focuses on aligning enterprise-level strategy with site-level operational goals to deliver tangible business value and enhance customer service.

Personality Overview

Believer

Big Picture Person

Enthusiastic

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Operational Excellence
Her current role focuses on delivering business value through Operational Excellence and digital enablement at key manufacturing sites.
Digital Transformation
She has a proven track record of leading large-scale IT projects, implementing platforms like Salesforce, SAP EWM, and OMP Unison Planning.
Process Improvement
Certified in Lean Six Sigma, she is experienced in leading continuous improvement initiatives and facilitating Kaizen events to drive efficiency.

Media Appearances

Nicole has no verified media appearances

Work History

1-2024
Operations Digital Excellence Leader - IT&P, Integrated Operations at DuPont
1-2020 - 1-2024
IT Project Manager, Supply Chain Planning - IT&P, Enterprise Application Solutions at DuPont
3-2016 - 1-2020
Project Manager, Process Excellence Team & IT Governance PMO at VWR, part of Avantor
10-2014 - 3-2016
Quality Process Manager at VWR, part of Avantor
7-2005 - 6-2007
Retail Operations Manager at Lutron Electronics

Education

1992 - 1996
Bachelor of Science (BS) from United States Military Academy at West Point

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Philadelphia, United States Job Level : N/A Designation : Operations Digital Excellence Leader - IT&P, Integrated Operations at DuPont
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Nicole

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Nicole take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Nicole

Personality Compatibility


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