Nicole Day

Observer
DISC Type : ic

Director of Product Implementation at CallRevu

Winston-Salem, North Carolina, United States

Overview

Nicole Day is the Director of Product Implementation at CallRevu, where she has held several leadership roles, including Director of Business Solutions. Her expertise lies in team leadership, strategic thinking, and call center development. She holds an Associates degree from Guilford Technical Community College and previously managed a major telephony transition for PepsiCo.

Based on her social media activity, Nicole shows a strong interest in health and wellness, specifically sharing information about plant-based nutritional supplements. This suggests a personal passion for healthy living and alternative health products outside of her primary career in technology and business solutions.

She was the instrumental project manager for transitioning a 400+ employee call center from a hard phone system to a modern VOIP solution.

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Product Implementation
Her current and recently announced role is Director of Product Implementation, indicating this is her primary professional focus.
Call Center Technology
She has extensive experience in call center development and successfully managed a large-scale transition to a VOIP solution in a past role.
Health & Wellness
She has passionately posted about the benefits of plant-sourced Omega supplements, indicating a personal interest in health products.

Media Appearances

Nicole has no verified media appearances

Work History

7-2024
Director of Product Implementation at CallRevu
6-2023 - 7-2024
Directory of Product & Technology Solutions at CallRevu
1-2023 - 6-2023
Director of Business Solutions at CallRevu
6-2022 - 1-2023
Sr Manager Business Solutions at CallRevu
8-2018 - 10-2022
Business Solutions Manager at Cognizant

Education

2002 - 2005
Associate's degree from Guilford Technical Community College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Winston-Salem, North Carolina, United States Job Level : Mid-senior Designation : Director of Product Implementation at CallRevu
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Be prepared for a lot of questions, answer them objectively
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Nicole

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Nicole take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Nicole

Personality Compatibility


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