Nicole Johnson

Enthusiast
DISC Type : i

Senior Customer Success Manager at SAP SuccessFactors

Aiken, South Carolina, United States

Overview

Nicole has no verified overview

Personality Overview

Non-Confrontational

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Nicole has no verified topics they care about

Media Appearances

Nicole has no verified media appearances

Work History

1-2018
Senior Customer Success Manager at SAP SuccessFactors
7-2008 - 7-2012
Client Executive at Taleo
2-2008 - 7-2008
Relationship Director at Vurv Technology formerly Recruitmax Software
5-2007 - 2-2008
Custom Project Manager at Vurv Technology formerly Recruitmax Software
1-2005 - 5-2007
Senior System Support Analyst at Vurv Technology formerly Recruitmax Software

Education

1997 - 1999
Education details unavailable from St. Johns River State College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Aiken, South Carolina, United States Job Level : Middle Designation : Senior Customer Success Manager at SAP SuccessFactors
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Nicole

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Nicole take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Nicole

Personality Compatibility


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