Nicole Mackay

Observer
DISC Type : ic

Vice President Strategic Accounts at Monument Consulting

United States

Overview

Nicole Mackay serves as the Vice President of Strategic Accounts at Monument Consulting, a firm specializing in contingent workforce management. Her career is marked by extensive experience in global operations and strategic delivery, with previous leadership roles at Talent Solutions TAPFIN. She earned her B. S. from Towson University.

Nicole is passionate about community engagement and giving back. She actively supports charitable causes, such as initiatives with Feeding America, driven by a commitment to help community members who are struggling to keep food on their tables.

She has dedicated her career to the workforce management industry, progressing from consultant management to executive leadership.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Contingent Workforce
Her company's sole mission is to help clients gain control over their contingent labor workforce, a central theme of her professional life.
Managed Services (MSP)
She works for a vendor-neutral Managed Service Provider that streamlines labor management, reduces costs, and delivers business insights.
Strategic Account Delivery
Her current role as VP of Strategic Accounts and previous positions involved overseeing strategic and operational delivery for a portfolio of global clients.

Media Appearances

Nicole has no verified media appearances

Work History

6-2022
Vice President Strategic Accounts at Monument Consulting
1-2019 - 6-2022
Managing Director, Delivery at Talent Solutions TAPFIN
1-2016 - 12-2018
Sr Director, Global Operations at Talent Solutions TAPFIN
1-2009 - 12-2015
Director, Operations at Talent Solutions TAPFIN
6-1999 - 12-2000
Consultant Manager at COMSYS

Education

B.S from Towson University

More Information

Social Presence :

Prographics :

Exp : 18 Location : United States Job Level : Senior Designation : Vice President Strategic Accounts at Monument Consulting
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Nicole

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • They like to analyze well and then make their decisions.
  • Can Nicole take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Nicole

Personality Compatibility


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