Nicole Yox

Initiator
DISC Type : Di

Director, Customer Success at Illumio

United States

Overview

Nicole has no verified overview

Personality Overview

Conviction Driven

Confident

Friendly Challenger

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Nicole has no verified topics they care about

Media Appearances

Nicole has no verified media appearances

Work History

8-2025
Director, Customer Success at Illumio
3-2021 - 9-2025
Principal Customer Success Advisor at Illumio
6-2018 - 3-2021
Strategic Account Executive at Venafi
1-2018 - 6-2018
Major Account Manager at Gemalto
3-2015 - 6-2018
Regional Sales Manager at Gemalto

Education

1991 - 1995
Bachelor of Science (B.S.) from University of Colorado Denver

More Information

Social Presence :

Prographics :

Exp : 12 Location : United States Job Level : Mid-senior Designation : Director, Customer Success at Illumio
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Nicole

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Nicole take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Nicole

Personality Compatibility


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