Niklas H. in

Niklas H.

Login to view DISC.
Technical Customer Success Manager at Modash - Influencer Marketing for Shopify
📍 Porto Sant'Elpidio, Marche, Italy

Niklas Hisinger is a Manager of Customer Success at Lokalise, leading a team of six Enterprise CSMs to drive significant revenue growth. He leverages AI-driven technologies to enhance customer strategies and is a certified Professional Scrum Master (PSM I). Colleagues describe him as professional, dedicated, and highly people-centric.

Outside of work, Niklas is a proud father to a nine-year-old daughter who is fluent in five languages. He enjoys unwinding by fishing, hiking, and watching ice hockey. His family previously embraced a nomadic lifestyle, living remotely in Italy after moving from Brussels.

Interesting fact: His nine-year-old daughter fluently speaks five languages.

Read the full overview →
Experience
10 Years
Current Role
Technical Customer Success Manager
Job Level
Middle
Location
Porto Sant'Elpidio, Marche, Italy
Personality Overview

How Niklas shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Niklas cares about

AI in Customer Success
Leverages OpenAI and other AI technologies to enhance customer success strategies and provide insights for optimal customer outcomes in his role at Lokalise.
Design-Stage Localization
Authors articles on helping enterprise companies streamline their localization processes, focusing on implementing efficient design-stage workflows to bridge gaps between teams.
+5 more topics Login to view topics
Career

Work history

2-2025
Technical Customer Success Manager
Modash - Influencer Marketing for Shopify
4-2023 - 1-2025
Manager of Customer Success
Lokalise
6-2022 - 4-2023
Customer Success Team Leader
Lokalise
8-2021 - 6-2022
Senior customer success manager
Lokalise
9-2020 - 8-2021
Customer Success Manager
Lokalise
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2013 - 2014
Diploma in Business Studies
Brussels Business School
2005 - 2008
International Baccalaureate
Mattlidens gymnasium
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Niklas. Free, 10 seconds.