Nilotpal Dutta in

Nilotpal Dutta

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Principal Site Reliability Engineer at Oracle
📍 Bengaluru, Karnataka, India

Nilotpal is a senior technology leader with over 18 years in SRE and cloud operations, praised for his meticulous, impact-driven approach. At Oracle, he pioneered GenAI adoption, reducing SLA breaches by 60%. A Visvesvaraya Technological University graduate, he is a certified Generative AI Leader.

He successfully moved GenAI from proof-of-concept to production, resulting in a 20% year-over-year reduction in support tickets.

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Experience
18 Years
Current Role
Principal Site Reliability Engineer
Location
Bengaluru, Karnataka, India
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Priorities

Topics Nilotpal cares about

AI in Operations
He has practically applied GenAI to solve operational challenges like ticket classification and root cause analysis, delivering significant, measurable improvements in SLAs and overall efficiency.
Site Reliability
He leads enterprise SRE programs focused on improving system resilience, implementing observability solutions, and proactively managing incidents to ensure high availability for global cloud platforms.
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Career

Work history

1-2022 - 9-2025
Principal Site Reliability Engineer
Oracle
11-2017 - 12-2021
Senior Site Reliability Engineer
Oracle
6-2016 - 9-2017
Senior Consultant, Cloud & Infrastructure Services Management.
Infosys
9-2013 - 5-2016
Software Engineering Team Lead
Accenture
5-2010 - 9-2013
Senior Software Engineer
Accenture
In the press

Media appearances

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Education
8-2002 - 7-2006
Bachelor of Engineering - BE
Visvesvaraya Technological University (VTU)
1999 - 2001
High School
Shrimanta Shankar Academy
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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