Nina Rollins

Enthusiast
DISC Type : i

Client Relationship Manager at CareFirst BlueCross BlueShield

Frederick, Maryland, United States

Overview

Nina Rollins is a purpose-led Client Relationship Manager at CareFirst BlueCross BlueShield. A graduate of Penn State University and Hood College, she is a highly organized leader known for her passion and excellence in managing client relations and community initiatives. People recognize her as a compassionate and hard-working changemaker.

Outside of her professional role, Nina is a dedicated community advocate in Frederick, MD. She spearheads numerous large-scale outreach programs through Asbury United Methodist Church, including annual Thanksgiving dinners, coat drives, and health fairs, demonstrating a deep commitment to serving and uplifting local families.

She has been formally recognized for her dedication, receiving the Stephen A. LeRoux Legacy Award for her community service.

Personality Overview

Amiable & Agreeable

Optimistic

Non-Confrontational

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Community Advocacy
Leads and oversees multiple large-scale community outreach initiatives, including food distributions, coat drives, and health clinics in the Frederick, MD area.
Supporting Families
Organizes events to provide local families in need with full Thanksgiving dinners, winter coats, hygiene items, and other essential resources.
Nonprofit Collaboration
Partners with numerous local nonprofits and schools, such as Helping Hands and Caring Hearts, to maximize the impact of her community service projects.

Media Appearances

Nina has no verified media appearances

Work History

6-2022
Client Relationship Manager at CareFirst BlueCross BlueShield
6-2022
Customer Service Representative at CareFirst BlueCross BlueShield

Education

8-2018 - 5-2021
Master's degree from Penn State University
8-2008 - 5-2011
Bachelor of Arts - BA from Hood College

More Information

Social Presence :

Prographics :

Exp : 3 Location : Frederick, Maryland, United States Job Level : Middle Designation : Client Relationship Manager at CareFirst BlueCross BlueShield
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Insights For Selling To Nina

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nina is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Nina

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Nina move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Nina take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Nina

Personality Compatibility


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