Nina White in

Nina White

Enthusiast · DISC type i
Director of Income at Thames Water
📍 Swindon, England, United Kingdom

Nina White is the Director of Income at Thames Water, bringing over 25 years of experience in financial services and utilities. She is a strategic leader focused on revenue, credit risk, and transformation, with a track record of delivering EBITDA while prioritizing customer satisfaction. She holds a BA from The University of Bolton.

She is a passionate advocate for mental health awareness within the workplace. Demonstrating this commitment, she has been instrumental in helping to develop a mindfulness programme to support colleagues.

Unique fact: Nina is directly accountable for delivering Thames Waters customer inclusion, vulnerability, and affordability propositions.

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Experience
29 Years
Current Role
Director of Income
Job Level
Mid-senior
Location
Swindon, England, United Kingdom
Personality Overview

How Nina shows up

Story Driven
Amiable & Agreeable
Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Priorities

Topics Nina cares about

Customer Vulnerability
Leads initiatives for customer inclusion and affordability, ensuring support for those in difficult financial situations.
Revenue & Debt
Accountable for delivering EBITDA by leading teams across revenue, billing, collections, and recoveries for both household and wholesale businesses.
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Career

Work history

11-2020
Director of Income
Thames Water
1-2020 - 11-2020
Director of Borrowing
Monzo Bank
7-2013 - 1-2020
Head of Collections and Recoveries
TSB Bank
1-2012 - 6-2013
Head of Debt Collection
Dollar Financial Group
11-2010 - 1-2012
Head of C&R Strategy, Supplier Management and Collections Systems
Barclaycard
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1991 - 1994
BA
The University of Bolton
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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