Nina White in

Nina White

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Director of Income at Thames Water
📍 Swindon, England, United Kingdom

Nina White is the Director of Income at Thames Water, bringing over 25 years of experience in financial services and utilities. She is a strategic leader focused on revenue, credit risk, and transformation, with a track record of delivering EBITDA while prioritizing customer satisfaction. She holds a BA from The University of Bolton.

She is a passionate advocate for mental health awareness within the workplace. Demonstrating this commitment, she has been instrumental in helping to develop a mindfulness programme to support colleagues.

Unique fact: Nina is directly accountable for delivering Thames Waters customer inclusion, vulnerability, and affordability propositions.

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Experience
29 Years
Current Role
Director of Income
Job Level
Mid-senior
Location
Swindon, England, United Kingdom
Personality Overview

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Priorities

Topics Nina cares about

Customer Vulnerability
Leads initiatives for customer inclusion and affordability, ensuring support for those in difficult financial situations.
Revenue & Debt
Accountable for delivering EBITDA by leading teams across revenue, billing, collections, and recoveries for both household and wholesale businesses.
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Career

Work history

11-2020
Director of Income
Thames Water
1-2020 - 11-2020
Director of Borrowing
Monzo Bank
7-2013 - 1-2020
Head of Collections and Recoveries
TSB Bank
1-2012 - 6-2013
Head of Debt Collection
Dollar Financial Group
11-2010 - 1-2012
Head of C&R Strategy, Supplier Management and Collections Systems
Barclaycard
In the press

Media appearances

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Education
1991 - 1994
BA
The University of Bolton
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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