Nitin Upadhyaya

Observer
DISC Type : ci

Vice President & Client Partner - Healthcare at Sutherland

Plainfield, Illinois, United States

Overview

Nitin Upadhyaya is a transformational business leader with over 27 years of experience, currently serving as Vice President & Client Partner at Sutherland. He specializes in delivering impactful IT strategy and solutions for clients in the North American Life Science and Healthcare domains. He holds a Bachelor of Technology degree.

Nitin is a customer-first leader focused on achieving account growth by synergizing global, cross-functional teams. He is an effective communicator known for influencing stakeholders and driving results. His interests include staying current with leading business publications like the Harvard Business Review.

He has a consistent track record of achieving customer success with major Global System Integrators and Managed Service Providers.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Healthcare IT Strategy
He has extensive experience delivering business-impacting IT strategies and solutions to clients in the North American healthcare and life science sectors.
Client Success
His career focuses on delivering customer success and account growth, with a previous role description at Mphasis being "Partnering for Client Success".
Global Team Synergy
He has a stated ability to deliver results by synergizing global, diverse, and cross-functional teams to drive growth and customer satisfaction.

Media Appearances

Nitin has no verified media appearances

Work History

5-2024
Vice President & Client Partner - Healthcare at Sutherland
10-2020 - 7-2024
Client Partner at HCL Technologies
1-2019 - 10-2020
Vice President at Mphasis
10-2017 - 12-2018
Associate Vice President at Mphasis
9-2011 - 7-2017
Global Program Director and Account Delivery Head at Wipro

Education

1992 - 1996
Bachelor of Technology - BTech from Ernakulam Jobs

More Information

Social Presence :

Prographics :

Exp : 28 Location : Plainfield, Illinois, United States Job Level : Senior Designation : Vice President & Client Partner - Healthcare at Sutherland
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Insights For Selling To Nitin

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nitin is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Nitin

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Nitin move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Nitin take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Nitin

Personality Compatibility


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