Noah Wall in

Noah Wall

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IT Service Management Specialist at defi SOLUTIONS
📍 Greater Pittsburgh Region, United States

Noah is an IT Service Management Specialist at defi SOLUTIONS, focusing on operational excellence through incident and problem management. He is certified in ITIL 4 and Lean Six Sigma, utilizing tools like ServiceNow and Splunk to align IT operations with business objectives.

He has an entrepreneurial background, having founded his own IT consultancy, Big Wave Technology Solutions LLC, where he designed and deployed network solutions for small businesses.

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Experience
3 Years
Current Role
IT Service Management Specialist
Job Level
Junior
Location
Greater Pittsburgh Region, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Noah cares about

IT Service Management
His career focuses on ITSM, specializing in incident/problem management and leveraging frameworks like ITIL to ensure system availability and improve service delivery.
Data-Driven Operations
He recently attended a Splunk workshop, focusing on transforming raw data into actionable insights and building real-time dashboards for proactive decision-making.
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Career

Work history

11-2025
IT Service Management Specialist
defi SOLUTIONS
3-2025 - 11-2025
Infrastructure Support Engineer
BNY
7-2023 - 3-2025
Service Desk Analyst
BNY
1-2023 - 7-2023
Desktop Support Specialist
HCLTech
2-2022 - 1-2023
IT Consultant/Founder
Big Wave Technology Solutions LLC
In the press

Media appearances

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Education
Associate of Science - AS
Southern New Hampshire University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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