Noelle Clarke in

Noelle Clarke

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Head of Customer Experience at ESW
📍 Ireland

Noelle Clarke is the Head of Customer Experience at ESW, where she leads global experience strategy. A graduate of Dublin City University, her background is in analytics and digital marketing. Colleagues consistently describe her as an enthusiastic, organized, and helpful team player who is a joy to work with.

Beyond her formal responsibilities, Noelle is a committed mentor who is passionate about her teams development and fostering a positive, collaborative environment. She actively supports and publicly celebrates the growth of her colleagues.

Her career began in graphic and UX design, where she created brand identities and designed mobile apps.

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Experience
10 Years
Current Role
Head of Customer Experience
Job Level
Mid-senior
Location
Ireland
Personality Overview

How Noelle shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Noelle cares about

Global CX Strategy
Leads the global customer experience strategy for ESW, focusing on creating seamless and localized journeys for international shoppers.
Data-Driven Insights
Her background as a conversion analyst informs her focus on using data and CX insights to support strategic decisions for global clients.
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Career

Work history

9-2022
Head of Customer Experience
ESW
7-2020 - 9-2022
Customer Experience Manager
ESW
11-2017 - 7-2020
Senior Conversion Analyst
ESW
2-2017 - 11-2017
Digital Marketing Specialist
Noelle+Creative
2-2017 - 8-2017
Marketing Consultant
Rue Pigalle
In the press

Media appearances

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Education
2012 - 2013
Master of Science (MS)
Dublin City University
2009 - 2012
Bachelor's degree
Dublin City University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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