Nora Marton in

Nora Marton

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Tier 2 Customer Service Specialist at ZOLEO
📍 London, England, United Kingdom

Dynamic Customer Experience Professional with over 12 years of experience in e-commerce and customer service across diverse sectors. A graduate of Budapest University of Economics and Business, she has a proven track record in launching operations and team leadership. Colleagues describe her as patient, helpful, and eager to learn.

Nora is a dedicated lifelong learner, frequently completing new certifications to enhance her skills. She is multilingual, speaking English, German, and Hungarian, and has an interest in companies like Unilever and Robert Half. She has also shown an interest in remote work opportunities across Europe.

She is proficient in at least three languages, with a colleague noting she may speak four.

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Experience
10 Years
Current Role
Tier 2 Customer Service Specialist
Location
London, England, United Kingdom
Personality Overview

How Nora shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nora cares about

Customer Onboarding
Demonstrated a clear focus on this area by recently completing the "Onboarding and Adoption Best Practices for Customer Success Management" course.
AI in Customer Service
Proactively exploring the future of the industry by earning a certification in "AI for Customer Service Managers".
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Career

Work history

7-2022 - 3-2025
Tier 2 Customer Service Specialist
ZOLEO
6-2019 - 3-2022
Global E-Commerce Partnership and Retail Executive
Crabtree & Evelyn
10-2017 - 6-2019
International Customer Service & Wholesale Executive
Crabtree & Evelyn
11-2013 - 7-2017
Customer Service Specialist
Agoda
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1995 - 2000
Bachelor's degree
Budapest University of Economics and Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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