Oren Ben-Shaul is the Senior Vice President of Product Management at New Relic, where he leads strategy for AIOps, Agentic AI, and the companys data platform. He focuses on evolving observability from reactive to self-healing systems. He holds an MBA from Ben-Gurion University and a BSc from Bar-Ilan University. Colleagues describe him as a patient and motivating leader.
Beyond his primary role, Oren advises "Happy Things, " a company focused on turning scientific research into practical happiness exercises, reflecting a personal interest in applied psychology and well-being. He also serves as an advisor for 4M Analytics, a subsurface mapping technology company.
Fun fact: Oren was a loyal New Relic customer for 10 years before joining the company to help shape its product future.
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