Pak Fong in

Pak Fong

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Senior Director, Strategic Customer Program at salesforce.com
📍 San Francisco Bay Area, United States

Pak Fong is an IT executive and management consultant with over 15 years of experience driving multi-million dollar business transformation initiatives. As a Senior Director at Salesforce, he leverages his expertise in CRM and sales effectiveness. He holds degrees from Cornell University and the University of Maryland, and colleagues describe him as brilliant, thoughtful, and inspiring.

He earned a Bachelor of Science from the University of Washington, a Master of Engineering from Cornell University, and an MBA from the University of Maryland.

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Current Role
Senior Director, Strategic Customer Program
Job Level
Senior
Location
San Francisco Bay Area, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Pak cares about

Business Transformation
He has a long career leading strategic programs, including corporate divestitures and large-scale, technology-enabled transformations for global companies.
CRM & Customer Experience
His specialties include CRM, customer service and support, and customer experience design, which are central to his role at Salesforce.
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Career

Work history

Senior Director, Strategic Customer Program
salesforce.com
Director, Business Consulting NE Asia
BT Global Services
Partner
Infosys Consulting
Director
Deloitte Consulting
VP - Technology
Teletech Holdings
In the press

Media appearances

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Education
MBA
University of Maryland - Robert H. Smith School of Business
M. Eng
Cornell University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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