Pallavi Gadepalli in

Pallavi Gadepalli

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Tech Advisor at Empress naturals
📍 Santa Clara, California, United States

Pallavi Gadepalli is a product and customer success leader with over 20 years of experience at tech giants like ServiceNow, Cisco, Microsoft, and HP. She is now the Founder and CEO of EnterpriseChai, a GenAI startup focused on conversational intelligence for post-sales teams. Colleagues describe her as passionate, driven, and relentless in her pursuit of customer success.

Outside of her tech career, Pallavi is deeply passionate about Indian classical music and is preparing for her Sangeet Visharad exams, a high-level music qualification. She enjoys making her own masala chai, which also served as the inspiration for her companys name, as a play on "Conversational AI".

Unique fact: Pallavi holds a patent for a method of verifying connections between devices in a network.

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Experience
3 Years
Current Role
Tech Advisor
Job Level
Leadership
Location
Santa Clara, California, United States
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Pallavi cares about

AI in Customer Success
Her startup, EnterpriseChai, is dedicated to building AI copilots to revolutionize post-sale customer management and make CSMs more effective.
Startup Founding
As a founder, she is part of multiple founder programs like Microsoft Startup Founders Hub and Antler EIR, and often discusses startup GTM strategies.
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Career

Work history

12-2024
Tech Advisor
Empress naturals
1-2024
Founder & CEO
Post-sale GenAI Startup (Stealth)
1-2024 - 2-2025
Advisory Partner
Spearhead
1-2024 - 2-2025
VP of Product
Screenify.Ai
11-2021 - 11-2023
Sr Principal Product Manager
ServiceNow, Platform Web UX
In the press

Media appearances

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Education
1998 - 2000
Masters of Science
Loyola University Chicago
1994 - 1998
Bachelor of Engineering (B.E.)
AIT
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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