Paola Andrea Restrepo

Activist
DISC Type : Cd

Senior Director COE LATAM at Concentrix

Medellín, Antioquia, Colombia

Overview

Paola Andrea Restrepo is the Vice President of Human Resources for Concentrix in Latin America, overseeing a workforce of over 70, 000 employees. With an MBA from London Metropolitan University, she is a results-driven executive focused on strategic HR design, leadership development, ESG integration, and fostering inclusive, high-performance cultures across 11 countries.

She is passionate about human development and believes in leadership that comes from the heart, emphasizing the importance of vulnerability and controlling the ego. Her goal is to create a work environment where employees are genuinely happy to come to work every day, driven by a positive and supportive culture.

In interviews, she reveals a key to her success is trusting her instinct and the personal chemistry she feels with candidates.

Personality Overview

Value Conscious

Perfectionist

Meticulous

They respond well to confident salespeople.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

ESG & Sustainability
She identifies supporting sustainability (ESG) as a core part of her passion and professional responsibility in her current role at Concentrix.
Vulnerable Leadership
States that learning to "control the ego and be vulnerable" has been a critical secret to her success and maturation as a leader.
Corporate Culture
Focuses on creating a positive cultural model where leaders spread an "energy of well-being" to improve employees' lives.

Media Appearances

Paola has no verified media appearances

Work History

9-2024
Senior Director COE LATAM at Concentrix
6-2022 - 5-2025
Vice President Human Resources at Webhelp
6-2021 - 5-2025
Human Resources VP at Webhelp OneLink
4-2017 - 6-2021
Human Resources Director at Webhelp OneLink
3-2015 - 3-2017
Human Management Director at Este es mi bus SAS. SITP

Education

2008 - 2010
Human Resources Specialist from Universidad Externado de Colombia
2003 - 2004
MBA. Master in business Administration. from London Metropolitan University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Medellín, Antioquia, Colombia Job Level : Senior Designation : Senior Director COE LATAM at Concentrix
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Insights For Selling To Paola Andrea

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paola Andrea is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Paola Andrea

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Paola Andrea move?

  • Their decision making speed is somewhere in the middle.
  • Can Paola Andrea take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Paola Andrea

Personality Compatibility


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