Paola Andrea Restrepo in

Paola Andrea Restrepo

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Senior Director COE LATAM at Concentrix
📍 Medellín, Antioquia, Colombia

Paola Andrea Restrepo is the Vice President of Human Resources for Concentrix in Latin America, overseeing a workforce of over 70, 000 employees. With an MBA from London Metropolitan University, she is a results-driven executive focused on strategic HR design, leadership development, ESG integration, and fostering inclusive, high-performance cultures across 11 countries.

She is passionate about human development and believes in leadership that comes from the heart, emphasizing the importance of vulnerability and controlling the ego. Her goal is to create a work environment where employees are genuinely happy to come to work every day, driven by a positive and supportive culture.

In interviews, she reveals a key to her success is trusting her instinct and the personal chemistry she feels with candidates.

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Experience
11 Years
Current Role
Senior Director COE LATAM
Job Level
Senior
Location
Medellín, Antioquia, Colombia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Paola cares about

ESG & Sustainability
She identifies supporting sustainability (ESG) as a core part of her passion and professional responsibility in her current role at Concentrix.
Vulnerable Leadership
States that learning to "control the ego and be vulnerable" has been a critical secret to her success and maturation as a leader.
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Career

Work history

9-2024
Senior Director COE LATAM
Concentrix
6-2022 - 5-2025
Vice President Human Resources
Webhelp
6-2021 - 5-2025
Human Resources VP
Webhelp OneLink
4-2017 - 6-2021
Human Resources Director
Webhelp OneLink
3-2015 - 3-2017
Human Management Director
Este es mi bus SAS. SITP
In the press

Media appearances

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Education
2008 - 2010
Human Resources Specialist
Universidad Externado de Colombia
2003 - 2004
MBA. Master in business Administration.
London Metropolitan University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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