Paola R.

Controller
DISC Type : CI

Project Manager Program Management Office at HSBC

Mexico City, Mexico

Overview

Paola is an experienced Project Manager with a background in engineering from the Instituto Politécnico Nacional. Her career has progressed from technical roles to managing complex projects for major companies like Samsung and América Móvil, coordinating with international teams and clients such as General Motors, Audi, and AT&T. She is certified in ITIL Foundation V4.

Outside of her professional roles, Paola demonstrates a strong commitment to personal and professional growth. She actively engages in continuous learning, recently completing courses on subjects ranging from self-improvement and negotiation to analytics and accountability, showcasing a drive for holistic development.

She is a recipient of the GSC MX Service Excellence Award for demonstrating agility and high performance.

Personality Overview

Persuasive & Assertive

Challenger

Late Adopter

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Global Project Management
Experienced in collaborating with cross-functional teams across diverse geographies, including the US, Korea, and India, to meet project deadlines and business goals.
IoT Project Delivery
Managed the end-to-end execution of IoT projects for international automotive clients like General Motors and Audi while at América Móvil.
IT Service Management
Holds an ITIL v4 certification and has practical experience in problem management, root cause analysis (RCA), and incident reporting from her time at Noki.

Media Appearances

Paola has no verified media appearances

Work History

11-2024
Project Manager Program Management Office at HSBC
7-2020 - 9-2024
Project Manager at Samsung Electronics Mexico
6-2019 - 7-2020
Techinical Project Manager for IoT at América Móvil
9-2018 - 6-2019
Problem Management Coordinator at Nokia
6-2018 - 8-2018
NOC Analyst at Nokia

Education

2009 - 2013
Grado en Ingeniería from Instituto Politécnico Nacional

More Information

Social Presence :

Prographics :

Exp : 8 Location : Mexico City, Mexico Job Level : Middle Designation : Project Manager Program Management Office at HSBC
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Insights For Selling To Paola

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paola is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Paola

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Paola move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Paola take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Paola

Personality Compatibility


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