Patricia Carter in

Patricia Carter

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Director Business Risk & Controls at USAA Federal Savings Bank
📍 San Antonio, Texas Metropolitan Area, United States

Patricia is a Director at USAA Federal Savings Bank, where she leads the First Line of Defense UDAAP Program and Sales Practice Oversight teams. An expert in risk management and compliance, she holds an MBA from the University of the Incarnate Word and a certification in Responsible AI.

She recently completed the course “Responsible AI: Principles and Practical Applications, ” signaling a keen interest in emerging technologies and ethical business automation.

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Experience
6 Years
Current Role
Director Business Risk & Controls
Job Level
Mid-senior
Location
San Antonio, Texas Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Patricia cares about

Responsible AI
Recently finished a course on “Responsible AI: Principles and Practical Applications, ” demonstrating a direct and current interest in the ethical application of artificial intelligence.
Risk Management
Her role is centered on leading risk and control functions, including the Bank Complaint Risk Program and First Line of Defense oversight at USAA.
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Career

Work history

9-2020
Director Business Risk & Controls
USAA Federal Savings Bank
1-2019 - 12-2020
Director Of Quality Assurance
USAA Federal Savings Bank
In the press

Media appearances

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Education
1-1999 - 5-2000
Master of Business Administration - MBA
University of the Incarnate Word
1995 - 1997
Master of Business Administration (M.B.A.)
University of the Incarnate Word
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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