Patricia Carter

Inspirer
DISC Type : di

Director Business Risk & Controls at USAA Federal Savings Bank

San Antonio, Texas Metropolitan Area, United States

Overview

Patricia is a Director at USAA Federal Savings Bank, where she leads the First Line of Defense UDAAP Program and Sales Practice Oversight teams. An expert in risk management and compliance, she holds an MBA from the University of the Incarnate Word and a certification in Responsible AI.

She recently completed the course “Responsible AI: Principles and Practical Applications, ” signaling a keen interest in emerging technologies and ethical business automation.

Personality Overview

Decisive

Charming & Persuasive

Confident & Optimistic

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Responsible AI
Recently finished a course on “Responsible AI: Principles and Practical Applications, ” demonstrating a direct and current interest in the ethical application of artificial intelligence.
Risk Management
Her role is centered on leading risk and control functions, including the Bank Complaint Risk Program and First Line of Defense oversight at USAA.
UDAAP Compliance
Leads her team in the design, identification, monitoring, and reporting of the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) oversight program.

Media Appearances

Patricia has no verified media appearances

Work History

9-2020
Director Business Risk & Controls at USAA Federal Savings Bank
1-2019 - 12-2020
Director Of Quality Assurance at USAA Federal Savings Bank

Education

1-1999 - 5-2000
Master of Business Administration - MBA from University of the Incarnate Word
1995 - 1997
Master of Business Administration (M.B.A.) from University of the Incarnate Word

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Antonio, Texas Metropolitan Area, United States Job Level : Mid-senior Designation : Director Business Risk & Controls at USAA Federal Savings Bank
URL has been copied!

Insights For Selling To Patricia

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects
  • Look like someone who is on top of their game

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patricia is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Patricia

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Patricia move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Patricia take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Patricia

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.