Patricia Horan in

Patricia Horan

Energizer · DISC type I
Customer Service Manager at SonicWall Inc.
📍 Greater Phoenix Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
Greater Phoenix Area, United States
Personality Overview

How Patricia shows up

Believer
Big Picture Person
Full Of Energy

They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Priorities

Topics Patricia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2017
Customer Service Manager
SonicWall Inc.
8-2016 - 2-2017
Technical Support Manager
SonicWall Inc.
1-2011 - 8-2016
Customer Assurance
SonicWall Inc.
9-2005 - 1-2011
Customer Service Supervisor
SonicWall Inc.
10-2003 - 9-2005
Technical Support Engineer / Customer Service Representative
e4e Tech Support
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2001 - 2002
15 credit hours
University of Phoenix
1982 - 1986
Education details unavailable
Stella Maris HS
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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