Patrick Reinert

Questioner
DISC Type : c

IT Support Specialist at CentricsIT

Atlanta Metropolitan Area, United States

Overview

Patrick is an IT Systems Specialist with over 15 years of experience providing technical solutions and support. His expertise, backed by a CompTIA A+ certification, includes network security, cloud computing, and cybersecurity, honed through roles as an IT Manager and business owner.


He previously owned and operated FreedomPC, an IT business that provided support services to consumers and small businesses.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

IT Systems Support
With over 15 years in the field, he has a deep background in providing high-quality technical solutions and support for diverse IT environments.
Network Security
His experience as an IT Manager included firewall administration, network security implementation, and cyber defense, highlighting a focus on system protection.
Team Leadership
He has a proven background in management, having previously supervised teams of over 20 customer service representatives and front-end leads.

Media Appearances

Patrick has no verified media appearances

Work History

7-2025
IT Support Specialist at CentricsIT
10-2020 - 6-2025
Information Technology Manager at Key Information Solutions
11-2018 - 10-2020
Frontend Manager at Micro Center
2-2017 - 11-2018
Assistant Store Manager at CVS Health
1-2013 - 8-2013
Corps Member at AmeriCorps NCCC

Education

2014 - 2017
Bachelor of Arts (B.A.) from University of North Georgia
High School Diploma from St. Pius X Catholic High School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Atlanta Metropolitan Area, United States Job Level : N/A Designation : IT Support Specialist at CentricsIT
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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Patrick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Patrick take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Patrick

Personality Compatibility


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