Patrick Sullivan

Inspirer
DISC Type : id

Sr. Director of Client Services at Parachute Technology

San Diego, California, United States

Overview

Patrick Sullivan is a business technology leader with 30 years of experience in executive roles such as CIO, COO, and VP. He specializes in delivering business-driven technology solutions and transforming IT firms into profitable, service-driven organizations. Colleagues have described him as an inspirational and great leader who quickly grasps complex business issues.

A unique fact about Patrick is that in addition to his executive career, he has also served as an Adjunct Professor at Washington State University, teaching MBA courses like Management Information Systems and Business Intelligence.

Personality Overview

Achievment Oriented

Decisive

Confident & Optimistic

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Business & Tech Alignment
His entire career, from CIO roles to managing technical account teams, has focused on creating technology roadmaps that align with clients' business needs and challenges.
IT Service Management
He oversees multiple service delivery teams, including Service Desk, NOC, and Security Operations. He also holds an ITIL Foundation certification for IT Service Management.
Cybersecurity & Risk
He actively posts about security risks in complex work environments and holds a ConnectWise Cybersecurity Fundamentals for Sales (CCFS) certification.

Media Appearances

Patrick has no verified media appearances

Work History

1-2024
Sr. Director of Client Services at Parachute Technology
1-2022 - 12-2023
Director of Professional Services at Parachute Technology
10-2019 - 12-2021
Director, Account Management at Parachute Technology
1-2016
Adjunct Professor at Washington State University
10-2015 - 9-2019
Owner and vCIO at Acutech Network Services, Inc.

Education

1997 - 1999
MBA from University of Nebraska at Omaha
BA from San José State University

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Diego, California, United States Job Level : Senior Designation : Sr. Director of Client Services at Parachute Technology
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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Focus on the big picture and the strategic value of your product
  • Look like someone who is on top of their game

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Patrick

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Patrick take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Patrick

Personality Compatibility


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