Patti Connelly

Critic
DISC Type : C

Lead Engineer at TIAA

Greater Myrtle Beach Area, United States

Overview

Patti Connelly is a Lead Engineer at TIAA specializing in Citrix Cloud VDI environments for global corporations. Building on her deep expertise in system reliability and cloud optimization, she is actively transitioning into cybersecurity, having recently earned a Professional Cybersecurity Certificate from North Carolina State University.

She is passionate about continuous professional development and has publicly shared her enthusiasm for growing her skills, viewing learning as a lifelong endeavor.

She recently obtained multiple cybersecurity certifications in rapid succession, including Threat Hunting, Social Engineering, and Ethical Hacking.

Personality Overview

ROI Driven

Information Seeker

Critic

They choose to analyze logically and value facts to emotions.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Cybersecurity Transition
An aspiring cybersecurity professional who recently completed a certificate from North Carolina State University and certifications in threat hunting and ethical hacking.
VDI Management
Has extensive experience managing and supporting large-scale Citrix 7. x Xen Sites, PVS, and MCS environments for global corporations like TIAA.
Cloud Optimization
Possesses a strong grasp of cloud-based security, performance, and disaster recovery, with skills in SaaS, DaaS, and Microsoft Office 365.

Media Appearances

Patti has no verified media appearances

Work History

1-2020
Lead Engineer at TIAA
6-2018 - 1-2020
Senior VDI Desktop Engineer at TIAA
11-2016 - 6-2018
Service Delivery Manager for TIAA - VDI Engineering at Open Systems Technologies
4-2015 - 10-2016
Citrix Engineer at Principle Solutions Group, Consultant for Duke Energy Corporation
10-1999 - 3-2015
Citrix Adminstrator at QAD

Education

10-2024 - 8-2025
Professional Cybersecurity Certificate from North Carolina State University
2001 - 2003
MCSE from The Cittone Institute

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Myrtle Beach Area, United States Job Level : Senior Designation : Lead Engineer at TIAA
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Insights For Selling To Patti

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be formal and objective, they will appreciate it more
  • Tell them what ROI they can expect

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patti is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Patti

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Patti move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Patti take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Patti

Personality Compatibility


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