Patti De Leon in

Patti De Leon

Examiner · DISC type cs
Head of Customer Service Management at JPMorgan Chase & Co.
📍 New York, New York, United States

Patti De Leon is the Head of Customer Service Management at JPMorgan Chase & Co. , where she leads the firms client service strategies. She is an alumna of Harvard University, holding a Bachelors degree that provides a strong foundation for her leadership role in the global financial services industry.

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Experience
24 Years
Current Role
Head of Customer Service Management
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

How Patti shows up

Status Quo Seeker
Tough To Convince
Unexpressive

They are thorough and always follow a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Priorities

Topics Patti cares about

Customer Experience
As the Head of Customer Service Management, her professional focus is on defining and leading the client support and service strategy at a major financial institution.
Financial Services
Her career is situated at the heart of the financial industry with her leadership role at JPMorgan Chase & Co.
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Career

Work history

4-2002
Head of Customer Service Management
JPMorgan Chase & Co.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1996 - 2000
Bachelor's degree
Harvard University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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