Staci Janush

Energizer
DISC Type : I

Vice President, Customer Care at Priceline.com

Redding, Connecticut, United States

Overview

Staci is a long-tenured executive at Priceline with over 25 years of experience in the travel industry. Her leadership spans marketing, customer care, and vacation packages. Educated at the University of Connecticut, colleagues describe her as a "go-getter" who is smart, business savvy, and driven.

Outside of her extensive professional career in the travel sector, Staci has shown an interest in supporting local educational initiatives.

Staci has held three different Vice President roles within Priceline, showcasing her versatile leadership across distinct business units.

Personality Overview

Full Of Energy

Informal

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Customer Experience
Her career progression from VP of Customer Care to VP of Marketing highlights her focus on the end-to-end customer journey.
Travel Industry Growth
A recommendation highlights her strong understanding of how to grow a business within the travel sector, where she has over two decades of experience.
Versatile Leadership
Successfully leading divisions as distinct as Customer Care, Vacation Packages, and Marketing demonstrates her adaptable leadership style.

Media Appearances

Staci has no verified media appearances

Work History

7-2015
Vice President, Customer Care at Priceline.com
5-2011 - 7-2015
Vice President, Marketing at Priceline.com
11-1997 - 5-2011
Vice President Vacation Packages, Cruises & Destination Services at Priceline.com
1988 - 1997
Senior Account Manager at Hertz

Education

Education details unavailable from Sacred Heart University
Education details unavailable from University of Connecticut

More Information

Social Presence :

Prographics :

Exp : 38 Location : Redding, Connecticut, United States Job Level : Senior Designation : Vice President, Customer Care at Priceline.com
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Insights For Selling To Staci

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Staci is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Staci

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Staci move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Staci take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Staci

Personality Compatibility


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