Paul Carrillo

Critic
DISC Type : C

Principal Customer Success Manager at AppDynamics

Dallas-Fort Worth Metroplex, United States

Overview

Paul has no verified overview

Personality Overview

Precise

Critic

ROI Driven

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Paul has no verified topics they care about

Media Appearances

Paul has no verified media appearances

Work History

6-2018
Principal Customer Success Manager at AppDynamics
9-2016 - 6-2018
Scrum Master/BA at Concentra
3-2016 - 8-2016
Scrum Master at Southwest Airlines via Apex
1-2014 - 3-2016
Scrum Master/Scrum Coach, New Product Development at Verizon Wireless via Kinectra Inc.
6-2012 - 12-2014
Product Development Manager at Verizon via Adea

Education

1998 - 2002
Bachelor's from Texas A&M Commerce

More Information

Social Presence :

Prographics :

Exp : 27 Location : Dallas-Fort Worth Metroplex, United States Job Level : Senior Designation : Principal Customer Success Manager at AppDynamics
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Paul

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Paul take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Paul

Personality Compatibility


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