Paul Durkin

Enthusiast
DISC Type : i

Chief Operating Officer (UK&I) at GXO Logistics, Inc.

Greater Northampton Area, United Kingdom

Overview

Paul Durkin is the Chief Operating Officer for UK & Ireland at GXO, a transformative leader with over 30 years of experience in the logistics industry at companies including Wincanton and DHL. He focuses on driving sustainable growth by integrating technology and innovation into supply chain operations. He earned his degree from The University of Huddersfield.

He was instrumental in launching the "GXO Accelerator, " an innovation program to pilot technologies from startups in live logistics environments, focusing on defense, digital transport, and workforce solutions.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Supply Chain Innovation
He is leading the GXO Accelerator program, which partners with technology startups to identify and scale new solutions for pressing operational challenges in logistics.
Defence Logistics
Recently revealed a new alliance, Torus Defence Supply Chain, formed with Amentum, Accenture, and Maersk to strengthen supply chain solutions for the UK Defence sector.
Sustainable Logistics
Has spoken on the pressure UK businesses face to reduce CO2 emissions in their supply chains and the need for viable, affordable alternative fuel technologies.

Media Appearances

Paul has no verified media appearances

Work History

10-2025
Chief Operating Officer (UK&I) at GXO Logistics, Inc.
7-2021 - 10-2025
Chief Customer & Innovation Officer at Wincanton
8-2020 - 6-2021
Managing Director, Digital and eFulfilment at Wincanton
9-2007 - 8-2020
Director of Home and DIY at Wincanton
Business Director at DHL Exel

Education

1987 - 1991
2:1 from The University of Huddersfield

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Northampton Area, United Kingdom Job Level : Leadership Designation : Chief Operating Officer (UK&I) at GXO Logistics, Inc.
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Paul

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Paul take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Paul

Personality Compatibility


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