Paul Irving

Observer
DISC Type : ci

Innovation Lead at MACS

Carlisle, England, United Kingdom

Overview

Paul Irving is an Innovation Lead at MACS with over 13 years of experience centered on the IBM Maximo Asset Management system. A five-time IBM Champion, he specializes in product development for sectors like Oil & Gas and Facilities Management. He holds a First Class BSc Honours from Newcastle University.

Outside of his technical roles, Paul enjoys running, traveling, and spending time with family and friends in the Lake District. He looks after numerous animals, including a dog, cat, ducks, chickens, and cows. He unwinds by walking his dog while listening to true crime or comedy podcasts.

He is a five-time recipient of the prestigious IBM Champion award for his contributions to the Maximo community.

Personality Overview

Value Driven

Curious

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Maximo Application Suite
His entire career, certifications, and recent activities revolve around developing for and implementing the Maximo suite, including leading product development and managing industry solutions.
AI and IoT
Expressed a keen professional interest in integrating new technologies like AI and the Internet of Things with Maximo to enhance asset management and make users' work easier.
Community Contribution
As a five-time IBM Champion, he is very active in the Maximo community, frequently answering questions, writing articles, and sharing knowledge with other users.

Media Appearances

Paul has no verified media appearances

Work History

1-2026
Innovation Lead at MACS
4-2024 - 12-2025
Chief Product Officer at Naviam
6-2016 - 4-2024
Product Development Manager at Naviam
3-2015 - 5-2016
IBM Maximo Asset Management Consultant at Naviam
7-2014 - 3-2015
IBM Maximo Asset Management Consultant at Naviam

Education

2008 - 2012
BSc from Newcastle University
2001 - 2008
A Level from Trinity School Sixth Form College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Carlisle, England, United Kingdom Job Level : Mid-senior Designation : Innovation Lead at MACS
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Focus on immediate action-items rather than the larger goals
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Paul

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They like to analyze well and then make their decisions.
  • Can Paul take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Paul

Personality Compatibility


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