Paul Kennedy

Pioneer
DISC Type : ids

Vice President and Lead Client Partner at Genpact

Fayetteville, Arkansas, United States

Overview

Paul Kennedy is the Vice President and Lead Client Partner at Genpact, specializing in the retail industry. His expertise lies in leveraging technology for digital transformation, workforce enablement, and creating omnichannel customer experiences. He studied strategic sales management at The University of Chicago Booth School of Business.

Paul is adept at translating complex technical concepts into accessible terms for non-technical stakeholders. His experience spans the entire retail spectrum, from large enterprises to small businesses across various segments.

Personality Overview

Dynamic But Sincere

Driven But Considerate

Friendly But Fast

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Retail Transformation
His career is dedicated to helping retailers navigate digital transformation, improve store performance, and enhance the omnichannel customer experience.
Agentic AI
He actively shares content on how agentic AI is poised to transform key areas of the consumer goods industry, including supply chains and marketing.
Workforce Enablement
A key focus of his professional expertise is on implementing technology and services that enable and automate the modern retail workforce.

Media Appearances

Paul has no verified media appearances

Work History

2-2023
Vice President and Lead Client Partner at Genpact
1-2021 - 2-2023
SVP of Sales at Movista
10-2020 - 1-2021
VP, Head of Consumer & Commercial Industries at Fujitsu Americas
11-2018 - 10-2020
VP, Head of Retail Industry at Fujitsu Americas
10-2015 - 11-2018
Director of Sales at TOSHIBA Global Commerce Solutions, Inc

Education

2015 - 2015
Strategic Sales Management from The University of Chicago Booth School of Business
1999 - 2003
Bachelor of Arts from Pepperdine University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Fayetteville, Arkansas, United States Job Level : Senior Designation : Vice President and Lead Client Partner at Genpact
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Build a trustworthy relationship while keeping the product center-stage
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Paul

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are generally fast movers and can take quick decisions
  • Can Paul take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Paul

Personality Compatibility


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