Paul Knepp

Energizer
DISC Type : I

Information Technology Manager at Airgas

Greater Cleveland, United States

Overview

Paul Knepp is an Information Technology Manager at Airgas, where he has advanced from roles like IT Support Specialist and Supervisor. He earned a Bachelor of Applied Science from Franklin University. His background includes overseeing desktop support teams and improving inter-departmental system compatibility at Quadax, Inc.

Personality Overview

Enthusiastic

Relationship Oriented

Informal

They are people oriented, friendly and like creating new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

IT Operations
His career demonstrates a clear focus on managing IT operations, progressing from specialist to his current manager position at Airgas.
Desktop Support
Previously supervised a desktop support team at Quadax, Inc. , where he was responsible for day-to-day operations and improving the IT environment.
Team Leadership
Past roles involved overseeing technical teams and participating in the hiring process, showing experience in personnel management and team building.

Media Appearances

Paul has no verified media appearances

Work History

9-2024
Information Technology Manager at Airgas
9-2019 - 9-2024
Information Technology Supervisor at Airgas
8-2018 - 9-2019
IT Support Specialist at Airgas
4-2018 - 8-2018
Desktop Support Assistant Manager at Quadax, Inc.
10-2016 - 4-2018
Desktop Support Supervisor at Quadax, Inc.

Education

2011 - 2016
Bachelor of Applied Science - BASc from Franklin University
2007 - 2009
Associate of Applied Business from Washington State College of Ohio

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Cleveland, United States Job Level : Middle Designation : Information Technology Manager at Airgas
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid cutting into their flow
  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Paul

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Paul take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Paul

Personality Compatibility


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